San Francisco Tower Guide
From ZOA Training Wiki
COMPILED AND WRITTEN BY BRIAN FRANKLIN
Contents
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Revision History
| Version 1.1 | April 2007 | Original Version |
| Version 1.2 | September 2010 | Revised for FAA Phraseology Updates |
Introduction
Though this guide was published primarily for our students, it doesn’t really matter where you are in your training; you could be an S1 or a C3. It always pays to brush up on your basic skills, no matter how much more advanced you may be. In addition, SFO Tower is ZOA’s busiest tower facility, so when it’s time to get down and dirty, it pays to know what you’re doing. In this guide, we start with Clearance and work our way up. Keep in mind that the real benefit of this guide will come by reading all of it in detail; not glossing.
NOTE This guide assumes that only SFO_TWR and a departure controller are online (no DEL or GND).It also assumes that you are familiar with basic functions of the VRC program; generally, key commands will not be covered here. This guide is a supplement to the official ZOA syllabus, not a replacement. The guide assumes that the reader is familiar with ZOA’s SOPs.
Clearance/Flight Data
Your Job
As the Clearance Delivery/Flight Data position (SFO_DEL), your job is to review each departing aircraft’s flightplan and deliver the corresponding clearance.
Example
As a clearance controller, there are several key phrases you should learn: telling an aircraft to wait for his clearance, correcting a flightplan, delivering the clearance, and confirming the clearance. Before we begin our in-depth learning, let’s start with an example. Our example aircraft will be United 830 who is requesting clearance from SFO-LAX.
| Person | Phrase | Remarks |
| UAL830 | Tower, United 830 IFR to Los Angeles. | |
| SFO_TWR | United 830, San Francisco Tower, clearance on request [if necessary, you can add his number in line: “you’re number four”] | If you have the clearance ready, there’s no need to say that it’s on request; just jump right into it. |
| SFO_TWR | United 830, clearance available, advise ready to copy | |
| UAL830 | Ready to copy, United 830 | |
| SFO_TWR | United 830, cleared to Los Angeles airport, PORTE3 departure, Avenal transition, then as filed; maintain 5,000, expect FL330 10 minutes after departure; departure frequency 135.1; squawk 3304 | You must add “airport” because it specifies the clearance limit; otherwise you could be clearing him to the LAX VOR or some other navigational fix. -- See reference for “then as filed” below. |
| UAL830 | United 830, cleared to Los Angeles PORTE3, Avenal, as filed; 5,000, 330 in 10, 135.1 and 3304 | He might not use proper phraseology but you still have to. --- Occasionally you will get pilots who will just read back "Squawk 3304, United 830". This is acceptable as long as you haven't changed any part of his filed flight plan and initial is 5000 as that is standard in SFO. Anything out of the ordinary, then you will have to have the pilot read back that portion. Atleast the departure frequency as that changes on VATSIM depending on who is available, combined NORCAL or Center. |
| SFO_TWR | United 830, readback correct. Altimeter 30.02. Expect runway 1L, advise ready to taxi. | If he had reported in with the current ATIS, you wouldn’t have had to give the altimeter. Otherwise, you must give it. -- |
Types of phraseology are listed below along with when to use them.
Elements of a clearance
CRAFT
Your clearances should always follow the CRAFT format:
| Cleared to (clearance limit) | Where are you clearing the aircraft to? |
| Route | What route should he follow? |
| Altitude | What is his initial altitude and his cruise altitude? |
| Frequency | What is the departure frequency? |
| Transponder | What is his transponder/squawk code? |
C: Cleared to/Clearance limit
Where is he going? Where should you clear him?
- IFR For IFR aircraft, clear them to their filed destination airport. Be sure to always add the word “airport” in your clearance, otherwise it is not clear if they are cleared to the Los Angeles Airport or the Los Angeles VOR or some other navigational fix (e.g. Cleared to Las Vegas airport, Palo Alto airport, Seattle Tacoma airport, etc.).
- VFR You do not generally clear a VFR aircraft to an airport, but rather into/out of your airspace. Because SFO is a Class Bravo airport, you will always use the phrase “Cleared into/out of the Bravo airspace.” More on VFR techniques later.
R: Route
How is he getting to his destination? It differs between IFR and VFR operations. You should keep in mind that aircraft will often file partially or completely incorrect routes; we’ll cover amending routes shortly.
- IFR For IFR aircraft, you will almost always clear them via published DPs (Departure Procedures). More on how to determine proper DPs and routes shortly.
- VFR Again, you do not generally clear VFR aircraft to a destination, but into or out of your Bravo airspace. The route will usually be departure instructions, such as to fly runway heading or depart on a left crosswind or right downwind, etc.
A: Altitude
How high? Again, the procedures differ between IFR and VFR departures.
- IFR All IFR departures out of SFO filing for 5,000 or higher as a cruise altitude, unless otherwise specified by the departure controllers, shall be assigned an initial altitude of 5,000 as per SOP. Aircraft filing for lower altitudes (e.g. 4,000) shall be cleared to that altitude. Generally, however, most departures will have filed for an altitude higher than 5,000, in which case you should tell them to expect their final cruise altitude either 5 or 10 minutes after departure (the time varies by DP; look at the chart to see whether it is 5 or 10 minutes).
- VFR VFR departures will be assigned either a solid altitude, an at-or-above altitude, or an at-or-below altitude to maintain. Through coordination with your departure controller and an analysis on your part of regular IFR traffic at SFO, you can determine what altitude to assign an aircraft until it is out your airspace.
As a clearance controller, you must also know what constitutes a valid altitude for direction of flight.
- IFR
- Direction of flight between 001º-179º: Odd altitude (3,000, 5,000, 13,000, FL190, FL230, FL290, FL370, etc.)
- Direction of flight between 180º-359º: Even altitude (4,000, 8,000, 14,000, 16,000, FL180, FL240, FL360, etc.)
- Flight Levels: You may have noticed that some altitudes are written with the letters “FL.” Beginning at 18,000 feet MSL, altitudes are called flight levels. 18,000 is FL180 (“flight level one eight zero”), 20,000 is FL200 (“flight level two zero zero”), 35,000 is FL350 (“flight level three five zero”), etc.
- VFR
- Direction of flight between 001º-179º: Odd altitude plus 500 (3,500, 5,500, 13,500, etc.)
- Direction of flight between 180º-359º: Even altitude plus 500 (4,500, 8,500, 14,500, etc.)
- Flight Levels: VFR aircraft do not use flight levels because at and above 18,000 feet MSL, you must operate under an IFR flight plan. 17,500 is generally the highest altitude a VFR aircraft may file for or fly.
F: Frequency
What is the aircraft’s departure frequency? Assign the frequency of an approach controller controlling SFO departures, or, if one is unavailable, OAK_CTR. If neither an appropriate approach nor center controller is online, do not assign a departure frequency.
- Controller available “Departure frequency 135.1” or “Departure frequency 135.65” or “Departure frequency 132.2”—there is no need to say the name of the facility, just the frequency.
- Controller unavailable “Departure offline” should be used.
In some cases, there may be multiple approach controllers online and you may not know what the proper frequency is. The best course of action to take is to ask! Use the ATC channel (type “/” (slash) followed by your message, which might be something like, “/who controls SFO departures?”) or private message individual controllers. Generally, in normal ops STS_APP and/or CCR_APP will control SFO departures. Generally, in east ops, HWD_APP will control SFO departures. Otherwise, if STS/CCR/HWD is not online, SFO_APP controls SFO departures. More about normal ops/east ops in the Ground Control section.
T: Transponder
IFR aircraft are always assigned a transponder code. When operating in Bravo airspace, VFR aircraft are also usually assigned a squawk code. So generally, you can assume that anything departing SFO should be issued a squawk code. Issue a squawk code by pressing F9+ASEL or clicking “Assign Squawk” in the flightplan window of the aircraft in question.
Clearance Idiosyncrasies
IFR
In an IFR clearance, for the route, you will always say the name of the Departure Procedure followed by the appropriate transition (e.g. “PORTE3 departure, Avenal transition…”) and then say “then as filed” (“PORTE3 departure, Avenal transition, then as filed…”).
However, if a route Contains a Departure procedure and a transition or VOR or other navigational fix only, read the name of the fix, then say “direct” (e.g. “via the Quiet 2 Departure, Chico transition, direct…”).
Unfortunately, there’s another idiosyncrasy that you should know about. That’s the difference between Pilot Nav and Radar Vector departures. Pilot Nav departures have the entire procedure charted, whereas radar vector departures involve a vector from a departure controller. The difference to you is only slight, however. For Pilot Nav departures, say the name of the departure and the name of the transition followed by the word “transition” (e.g. “PORTE3 departure, Avenal transition…”). For radar vector departures, say only the name of the departure, followed by then as filed (or direct as the case may be) “SFO8 departure, then as filed…”. This is explained in detail in our Departure Procedures material.
How do you know if it is a Pilot Nav or vectored departure? For SFO, all departures are listed in a table below. You can also always tell by looking at the chart. On NOS charts (those available on AirNav, SkyVector, and other online sources), if the textual description includes “transitions,” it is a Pilot Nav departure, whereas if no transitions are listed, it is a vectored departure. On Jeppesen charts (generally available only at a cost online or as a paper subscription), Pilot Nav departures contain a graphic depiction of each transition with a textual reference (e.g. PORTE3.CZQ) on the dotted black line. Many vectored departures on Jeppesen charts say “vector” in the title.
VFR Clearances
IFR aircraft are cleared to specific destinations along specific routes and at specific altitudes. VFR aircraft, on the other hand, are not cleared to a destination, but into or out of your airspace. Nevertheless, you are still giving a clearance and should use the CRAFT format. Bravo airspace is very restrictive, given the volume and type of traffic (high volume, IFR, fast jets), so VFR aircraft are still given somewhat specific instructions.
C: Cleared to/Clearance Limit
You are clearing the aircraft into the Bravo airspace, as the plane will obviously need to enter Bravo airspace to depart the airport. “Cleared into Class Bravo airspace…”
R: Route
No, you won’t be providing a charted Departure Procedure to follow, but you still can tell the airplane how to enter or leave your airspace. Determine to what airport, or at least in what direction, the aircraft will be initially traveling. Sometimes the occasional pilot will save you by requesting a "North-bound departure" or a "South-east bound departure". From there, determine what runway he will be using and make an appropriate decision as to how you would like the aircraft to depart. While you could theoretically assign a heading to fly after departure (try not to do this, more on this later), you could also use standard VFR phraseology and have the aircraft depart on a leg of the traffic pattern. How will you make this judgment? Say, for example, the aircraft is parked at Signature Flight Services (or General Aviation parking) on the northwest side of the field. It is reasonable to expect that you will taxi the aircraft to depart on 28R. Given that 28R points in a westerly direction, you can make a decision as to how your aircraft should depart. If the plane’s direction of flight is north, a right crosswind departure would be suitable; south, a left crosswind departure; east, a right downwind departure; west, a straight out departure. Always coordinate your intentions with the departure controller. “Expect a right downwind departure…”
A: Altitude
Unlike IFR departures, there is no one proper altitude to assign for VFR departures. As the tower controller, you may assign an at-or-above altitude, an at-or-below altitude, or a hard altitude to maintain. Given that you have jet and other IFR traffic climbing to 5,000 and other IFR traffic arriving, determine an altitude. Generally, lower is better. On a very busy day, 5,000 would not be the best altitude to assign. On an empty day, perhaps you can assign the requested cruising altitude. Generally, lower is better as a low altitude is less likely to conflict with IFR traffic. The plane can always climb to its cruising altitude once it has been cleared to do so by departure or once it has exited Bravo airspace. “Maintain VFR at or below 1,500…”. Can't make up your mind, use a cardinal rule of 2500 feet for fixed wing and 1000 ft for rotors. Again, this is only when you get tongue tied, use your best judgement at all times.
F: Frequency
Know the Bravo airspace and consult a chart if needed. If a departure controller is online, it is generally prudent to assign that frequency to the aircraft and have the aircraft contact the departure controller shortly after wheels-up so that TRACON can coordinate the exiting of Bravo airspace. “Departure frequency 135.1…”
T: Transponder
To operate in the Bravo airspace, all aircraft should be on a discrete beacon code. Additionally, SFO_TWR often maintains a radar track on aircraft, often requiring a discrete beacon code anyway. Assign a squawk code to all aircraft. “Squawk 3310.”
Now, put together the italicized pieces in each of these elements, and voila! The CRAFT formula really does work. Let’s see what an example clearance looks like all together:
- “Cessna 2457V, cleared into Class Bravo airspace, expect a right downwind departure, maintain VFR at or below 1,500, departure frequency 135.1, squawk 3310.”
And that’s all there is to it.
IFR routes and departure procedures
Knowing the CRAFT formula, you might think delivering IFR clearances is easy. After all, you just read the route in the flightplan, right? Well, not exactly. Half the job, and more than half, sometimes, is correcting improperly filed flightplans—anything could be wrong, from the spelling of the destination airport, to, most often, the altitude or route. It is your job to catch and correct these errors as the Clearance controller, because remember: even though you’re “just” giving clearances, how you clear an aircraft has repercussions from Tower all the way to Center. And when there are mistakes in the route or altitude, people are going to be looking at you for answers. So the rules for altitude assignments are written above. Now how about routes?
Learning correct routes takes mostly practice. One of the best ways to see if a route is correct is to check SimRoutes (simroutes.com) or check out the Preferred Routes SOP on the ZOA website. Almost all routes between SFO and other Class B or C airports are on SimRoutes; however, what if someone is departing at SFO and arriving at a small Class D field or an uncontrolled field, or another smaller airport outside of ZOA? Well, the smartest thing to do is to plug in a large airport nearby into the arrival airport field on the SimRoutes website, and from there you’ll at least know the departure procedure and most of the route up until the STAR.
We won’t go on in more detail about choosing routes like that; you and your mentor should have a good discussion about routes. We will, however, cover all of SFO’s departure procedures (DPs). You need to know which ones go where and when to use them—otherwise, how good of a clearance controller are you?
Theoretically...
Here’s an interesting bit of information that you won’t use here on VATSIM. Remember CRAFT? Well, in certain circumstances, you are allowed to omit part of the A and the F. That’s because certain departure procedures carry this information and it’s written on the procedure (the departure frequency and how long after departure to expect the final cruising altitude). For example, if you were clearing someone on the SFO8, you could simply say, United 830, cleared to Denver via the SFO8 departure, as filed, maintain 5,000, squawk 3334. However, you could only say that assuming that an approach sector with the frequency 135.1 was online and controlling SFO departures and if the pilot were quite proficient. Thus, on VATSIM, for now, don’t use this abbreviated clearance format; it will usually just confuse the pilots. Stick to the full, tried and true CRAFT.
Departure Procedures
| DP Name | Runways | Use | Ops | Comments |
| Dumbarton Six (DUMB6) | 10L/R, 19L/R | North, East, and South departures (RBL, SAC, LIN, OSI) | East | |
| Eugen Five (EUGEN5) | 1L/R, 28L/R | South departures (BSR, SNS) | Normal, West | |
| Gap Three (GAPP3) | 1L/R, 28L/R, 10L/R | West departures (Hawaii, Asia, etc.) | All | Vector departure |
| Luvve Two (LUVVE2) | 10L/R, 19L/R | Various directions, vector from LUVVE | East | Vector departure |
| Molen Three (MOLEN3) | 10L/R, 19L/R, 28L/R | North, West departures routed via ENI | All | |
| Offshore Five (OFFSH5) | 1L/R, 28L/R | South departures (FLW, RZS, GVO, SXC) | Normal, West | |
| Porte Three (PORTE3) | All | South, southeast departures (FLW, AVE, PXN, CZQ) | All | |
| Quiet Two (CUIT2) | 1L/R, 28L/R | North, East departures (ENI, RBL, CIC, SAC, LIN) | Normal, West | Noise abatement |
| Rebas Three (REBAS3) | 1L/R, 28L/R | North, northwest departures (ENI, RBL, CIC) | Normal, West | Prop aircraft |
| San Francisco Eight (SFO8) | 1L/R, 28L/R | North, east departures (RBL, SAC, CCR, LIN, ECA) | Normal West | Vector departure. Generally for use on 1L/R (use SHOR1 for 28L/R) |
| Shoreline One (SHOR1) | 28L/R | North, east departures (RBL, SAC, LIN) | Normal, West | Hybrid departure |
Ground Control
Your job
As the Ground controller (SFO_GND), your job is to safely and efficiently taxi aircraft from the ramp area to the runways and the runways to the ramp. Based on wind direction/speed and other factors, you must determine the runway use program at SFO.
What's in use
It is your job to determine SFO’s runway use configuration based on a number of variable factors: predominantly the winds, but also factors such as time of day, etc. This guide will not cover proper configuration selection because that information is available in the ZOA Primary Airports SOP.
The set-up
SFO is unique in that it has four parallel and intersecting runways, and more often than not, four runways are in use. This guide will assume that SFO is in normal ops (1L/R for departures; 28L/R for all arrivals and heavy and oceanic departures). Operating in such a configuration can be confusing. Have an airport diagram! Don’t just rely on the VRC display.
Assigning a runway
This section arguably should have been in the Clearance Delivery portion of this guide since the Clearance controller often tells an aircraft what runway to expect. However, we’ll leave this section here for now. Remember that we’re in normal ops. So what goes into assigning a runway? A number of factors, actually. The departure procedure affects the runway, and vice-versa. Other important factors include aircraft weight and direction of flight.
The first factor is easy enough to solve. Each departure procedure has a list of available runways on it. If the departure procedure doesn’t have instructions for the runway you want to assign, pick a new DP or a new runway. That may or may not narrow down your choices.
The second factor is aircraft weight. An aircraft’s size and consequently its weight affect its takeoff distance. Let’s look at the runway lengths at SFO. 1L is the shortest, followed by 1R, then 28L, and finally, 28R is the longest. Most heavy aircraft will require 1R or runways of greater length. Many other aircraft should routinely be able to accept 1L.
The third factor is direction of flight. More accurately, the third factor is the initial direction of the departure procedure. Amid all the jumbled text and graphic depictions of departure procedure diagrams, all departures have this in common: Just after takeoff, every departure procedure will involve a straightout course, a left turn, or a right turn. The PORTE3, for example, involves a left turn after departure, whereas the SFO8 calls for a right turn after departure. According to whether the procedure brings the airplane straight-out, left, or right, assign a corresponding runway. Thus, off of 1L/R, PORTE3s should generally be assigned 1L when possible with aircraft weight, and SFO8s should generally be assigned 1R. This way, Tower is able to launch two parallel departures at the same time, knowing that they will turn away from each other rather than converging courses. However, sometimes a departure might be an immediate left turn followed by a right turn several miles later, so it’s important to know the departure procedure itself. Different circumstances will call for different procedures. Generally speaking, PORTE3 departures should be assigned 1L/28L, SFO8 departures should be assigned 1R.
You are welcome to use the SFO Runways Ops guide on our home page for help in assisting with your runway selection.
Getting to the runway
Now that you’ve chosen a runway, how do you get the airplane there? You tell the airplane to taxi there. But there is specific phraseology that must be used in various situations. These situations are covered below.
Phraseology
The formula for a standard taxi clearance is
DESTINATION RUNWAY, TAXI via TAXIWAYS.
Frontier 663, taxi runway
- When taxiing an aircraft to the runway and it will not cross another active runway:
- "N12345, Runway ___ taxi via _____."
- N12345, Runway 01L, taxi via Alpha, Mike.
- "N12345, Runway ___ taxi via _____."
- When taxiing an aircraft to the runway and it will cross another active runway:
- "N12345 Runway ___ Taxi via ______ Hold Short Runway ______.
- N12345, Runway 28L, Taxi via Alpha, Foxtrot. Hold short Runway 01L.
- "N12345 Runway ___ Taxi via ______ Hold Short Runway ______.
- After you've recieved permission to cross the runway from the local controller:
- "N12345 Cross Runway ______"
- When taxiing an aircraft to the runway and it will cross an inactive runway:
- "N12345 Runway ___ Taxi via ______ Cross Runway ______.
- N12345, Runway 01R, Taxi via Alpha, Mike, Cross Runways 01L
- "N12345 Runway ___ Taxi via ______ Cross Runway ______.
- When taxiing an aicraft to the runway and it will cross multiple inactive runways, it is mandatory to issue crossing instruction for all runways, individually.
- "N12345 Runway ___ Taxi via ____ Cross Runway _____ Hold Short runway ____."
- When the acft reaches the second inactive runway
- "N12345 Cross Runway _____."
- For an acft going from F gates at KSFO to 28L when 01L and 01R are inactive (west ops)
- N12345, Runway 28L Taxi via Alpha, Foxtrot, Cross Runway 01L, Hold Short Runway 01R
- - When the acft reaches the holding short line of 01R
- N12345, Cross Runway 01R
- Note: In San Francisco, the runways 01L and 01R (and for that matter, even 28L and 28R) are less than 1000 ft apart. This allows us to combine the crossing instructions for both the runways (as follows):
- N12345, Runway 28L Taxi via Alpha, Foxtrot, Cross Runway 01L, Cross Runway 01R
- or simply
- N12345, Runway 28L Taxi via Alpha, Foxtrot, Cross Runways 01L and 01R
- In case the same acft is going to 28R, then it changes as follows:
- N12345, Runway 28R, Taxi via Alpha, Foxtrot, Cross Runway 01L and 01R, Hold Short Runway 28L
- In case the same acft is going to 28R, then it changes as follows:
You may also use the Hold Short instruction if you want an aircraft to hold short of a taxiway along the route.
- Delta 1812, runway 1L, taxi via Bravo, hold short taxiway Golf.
Taxi to Parking/Ramp
Since on VATSIM we have neither ramp control nor pre-assigned/reserved gate spaces, we just give instructions to taxi to “the ramp.” It’s quite easily done.
If there’s no conflicting traffic in the ramp area or on the taxiways, just say,
- taxi to the ramp.
If you want the aircraft to taxi on a specific taxiway (they really have only two big-picture choices, Alpha or Bravo), say,
- taxi via Alpha to the ramp or
- taxi via Bravo to the ramp.
Give way instructions: When it’s busy, or sometimes when it’s not busy, it will be necessary for you to give “give way” instructions.
For example, you might have an aircraft taxiing on Alpha to cross 1L and 1R for 28L (call him AAL1500) and another on Bravo taxiing to 1L (call him SKW6387). If their paths will intersect, you get to decide who goes first. Either say
- “American 1500 heavy, give way to the Skywest Brasilia passing your left to right”
Or, if you want it the other way around, say,
- Skywest 6387, give way to the American 767 passing right to left, then continue taxi.
“Give way” instructions might need to be used in a variety of scenarios, and now you know what to do.
Monitor Tower
In this particular section, and this section only, let’s assume that you’re SFO_GND (not SFO_TWR) and that another person is operating SFO_TWR. As a ground controller, you should tell aircraft taxiing to runways to monitor the Tower frequency once they approach the runway. For runway 1L/R departures, as the aircraft pass taxiway Golf on Alpha or Bravo, issue this instruction: “Continental 255, monitor tower 120.5.”
Note that we’re telling the aircraft to monitor and not contact. The difference is as simple as it sounds. Translation: “Continental 255, change to tower frequency but don’t check in with tower; tower will check in with you.” That leaves the Tower frequency clear of clutter and enables the tower controller to process aircraft more efficiently.
The same Monitor Tower instruction should be used for aircraft bound for 28L/R who must cross 1L/R. As these aircraft pass Delta on Alpha or Bravo, issue the instruction, “Japan Air 1 heavy, monitor tower 120.5.” It is Tower’s responsibility to issue these aircraft the clearance to cross 1L/R. Tower also owns taxiway Foxtrot, and Tower will not change aircraft back to the ground frequency once they cross 1L/R. The same technique should be used for aircraft taxiing from the northwest side of the field to 28R. As they pass Delta on taxiway Charlie, issue the Monitor Tower instruction. Tower owns taxiway Charlie east of 1L, as it owns taxiway Foxtrot.
Common Taxi Routes in Normal Ops
| Origin | Destination | Route |
| MAIN ramp area, commercial gates (Southwest side of field) | 1L | B or A+M |
| MAIN ramp area, commercial gates (Southwest side of field) | 1R | A |
| MAIN ramp area, commercial gates (Southwest side of field) | 28L/R | A+F, Hold Short 1L |
| CARGO/general aviation ramps (Northwest side of field) | 28R | C, Hold Short 19R |
Tower/Local
Your job
As the tower/local controller (SFO_TWR), your job is to sequence takeoffs and landings in a safe and efficient manner, and to provide appropriate field and cautionary advisories to inbound and outbound aircraft. You will also coordinate and handle airspace transitions.
Your airspace
When handling VFR aircraft or VFR transitions, it’s useful to know something that most people don’t think about. SFO_TWR airspace extends laterally in an approximately 5 mile radius from the center of the field, and vertically from the surface to 3,000 feet MSL. Of course, hand IFR departures off immediately to departure control; you don’t need to wait for them to get to the edge of your airspace.
Departures/Takeoffs
One of your primary responsibilities is to appropriately sequence departures.
Monitor Tower
If you do have a GND controller online, he or she has told your aircraft to monitor Tower, not contact you (see above section for more details). This leaves you with less frequency congestion. However, you must remember that it is your job to make initial contact (provided, of course, that the aircraft doesn’t ignore the monitor instruction and contact you first). An initial point of contact might be Freeze 69, San Francisco Tower, hold short runway 1L or Amanda 69, San Francisco Tower, runway 1R, line up and wait for traffic.
Taxi to 28
It’s your responsibility to get airplanes bound for 28L/R across 1L and 1R. Remember, you make initial contact with the aircraft. Depending on what the situation is on runways 1L/R, tell the aircraft to hold short of 1L, cross 1L and hold short of 1R, or cross 1L and 1R. If the aircraft is going to 28L, then say “taxi to 28L” and if the aircraft is going to 28R, say “hold short runway 28L.”
Examples:
- United 837 heavy, San Francisco Tower, on Foxtrot, cross 1L, cross 1R, taxi to 28L or
- Japan Air 1 heavy, San Francisco Tower, cross runway 1R, hold short runway 28L or
- All Nippon 7 heavy, cross 1L only, hold short runway 1R for departing traffic.
You can always lightly remind them to hurry up in their crossing by saying something like No delay in your crossing, traffic holding in position.
Hold Short Phraseology
The hold-short instruction is implied in the taxi clearance. If, for whatever reason, you must tell an aircraft to hold short of the runway, it’s as simple as HOLD SHORT [RUNWAY NUMBER]. Skywest 6115, hold short runway 1L. If you wish, you may include a reason for the hold short instruction: Eagle Flight 104, hold short runway 28L, landing traffic. Do remember that it isn’t only for departures that you will use the hold short instruction. If an aircraft is arriving and lands on 28R, you may need it to hold short of runway 28L for landing or departing traffic (reference is EGF example in this paragraph).
Line Up and Wait Phraseology
The Line up and Wait Phraseology is a new phraseology which replaces the old Taxi into Position and hold. Our real world counterparts in the US of A adopted this on September 30th, 2010. The uses of this new phraseology is for the exact same reasons as Taxi into position and hold and nothing changed except for the phrase itself. Why, you ask? Because FAA wanted to align itself to ICAO standards. About time some say, still others would disagree.
To have an aircraft line up and wait on the runway for take-off clearance, say [RUNWAY NUMBER], LINE UP AND WAIT, [REASON/ADVISORY]. If you're an you know that when you give a heading to fly, you try to include a reason for the vector. The same applies for a line up and wait instruction. All you say is the aircraft callsign, runway number, “line up and wait,” with a reason and/or advisory. What are some reasons? Wake turbulence, departing traffic, landing traffic, crossing traffic, awaiting release, etc. What are some advisories? Wake turbulence, the position of approaching traffic, another remark, etc. Here are some examples: Delta 1512, runway 1L, line up and wait, traffic on a six mile final a heavy Airbus OR United 8131, runway 1R, line up and wait, traffic landing west or Skywest 6242, runway 1L, line up and wait, caution wake turbulence. You can keep it simple and sweet and just say “line up and wait for traffic,” or something to that effect. You get the idea. If you’re too busy or if there is frequency congestion, don’t worry about providing a reason, just get the aircraft to line up.
Important: The use of conditional phrases is strictly prohibited when using Line up and Wait. For eg, behind landing heavy boeing 744, or behind departing Airbus 330 are not to be used.
Does this mean '...traffic holding in position..' change?
As you can see from the above discussed examples, that will not change. You still continue to say, Fedex 377 heavy, San Francisco Tower, continue approach, traffic holding in position You do not say traffic lining up and waiting or traffic lined up and waiting. Let's not give FAA and ICAO any more ideas.
Note: This Phraseology has been adopted by ZOA as of October 1st, 2010
Using Line up and wait
Use the line up and wait instruction to your advantage to maximize efficiency. You’re lucky that you still have it! Line up and Wait has been removed from and restricted at many airports. So why use it? So that the aircraft is on the runway and ready to go by the time you issue the takeoff clearance. As soon as you clear one aircraft to takeoff on a runway, you can clear the next aircraft in sequence to line up and wait almost immediately after. Do not, however, line up an aircraft on the runway if you don’t need to — if you can clear an aircraft for takeoff, do so!
As you will learn in your tower training, when you have an aircraft lined up on the runway, you can issue a landing clearance to an arriving aircraft on the same runway, provided the required minimum separation will be assured by the time the departing aircraft starts its take off roll. You are however not supposed to give an aircraft a 'line up and wait' instruction after you have cleared an aircraft to land. While the first one is not a bust, the second one is.
Takeoff Phraseology
The Formula: WAKE TURBULENCE/ADVISORIES + WIND + CLEARED FOR TAKEOFF. In some cases, the order can shift around a bit for fluidity or importance.
Wake Turbulence: We won’t cover what wake turbulence is; that information is in the general training syllabus. We will, however, cover how to issue a wake turbulence advisory. CAUTION WAKE TURBULENCE + AIRCRAFT. United 1512, Caution wake turbulence from the heavy 767 3 mile upwind or Skywest 6387, Caution wake turbulence, 757 departing the parallel.
Other Advisories: There are a number of advisories that you may wish to include in your takeoff clearance. We just covered wake turbulence; a related advisory is a jet blast advisory: Frontier 1912, Caution jet blast from the heavy jet crossing downfield. You may wish to tell an aircraft to “hurry up.” In this case, use the words “no delay”: American 15 heavy, no delay, traffic inside a 3 mile final. You might wish to let an aircraft know that a sideby departure will not be a factor: Horizon Air 2525, traffic departing the parallel will turn away or Tag 504, traffic departing the parallel diverging course. (Credit to Inigo Markle-Allen on the “diverging course” phraseology tip). You get the idea.
So a full blown takeoff clearance might sound something like this: United 122, traffic a heavy jet 3 mile upwind, caution wake turbulence, wind 010 at 4, runway 1R, cleared for takeoff, no delay please, traffic on a 2 and a half mile final. That’s about as complex as it gets. However, when there aren’t conflicts and issues, it can be as simple as United 122, runway 1R, cleared for takeoff.
The Runway 1/28 Dilemma
Being the SFO local controller is most challenging in a high density traffic situation because you must manage parallel, perpendicular, crossing runways. You’re departing aircraft off of 1L/R, departing a few on 28L/R, and landing aircraft on 28L/R. So how do you know much leeway you have and how close is too close to launch departures? As a general rule of thumb, if you have traffic lined up and ready to go on 1L/R, you may release it with westbound landing traffic (runways 28) on no less than a 2.5 mile final.
If you’re a new controller or you have a new pilot that isn’t very fast in complying with instructions, make your minimums higher, like a 3 mile final for westbound landing traffic. It is considered an operational error if westbound landing traffic is over the threshold of 28L/R when or before the departing aircraft crosses the intersection of the 1 and 28 runways in question. As a side note, though this guide covers normal ops only, if you are departing 10L/R and landing 19L/R, you may launch the departure with southbound landing traffic on no less than a 3 mile final (3, not 2.5, because the distance from the approach end of the departure runway to its intersection with 19 is greater).
Contact Departure
As soon as you see a positive rate of climb, tell the aircraft to contact departure. Inigo 69, contact Norcal Departure or Flanoory 414, contact departure or Car Man 421, contact Norcal. Unless you foresee confusion or unless the aircraft asks, there is no need to say the frequency, as that was provided in the initial clearance.
Departure separation minimums
Don’t worry about the specifics below until you can talk about them with a mentor or instructor.
Wake Turbulence
CAT I Small aircraft 12,500 lbs or less with single engine prop, all helicopters CATII Small aircraft 12,500 lbs or less with twin engine prop CATIII All other aircraft
Departure Separation – Same Runway
Both CAT I aircraft involved 3,000 feet CAT I preceded by CAT II 3,000 feet Both CAT II aircraft involved 4,500 feet Either is CAT III aircraft 6,000 feet Succeeding aircraft is helicopter Visual separation
Wake Turbulence Separation – Same Runway or Parallel Runway separated by less than 2,500 feet
Any aircraft behind heavy/B757 departing or landing 2 minutes
Wake Turbulence Separation – Intersection Departures
Small departing behind large 3 minutes
Arrivals/Landings
One of your primary responsibilities is to appropriately sequence arrivals.
Cleared to Land Phraseology
We’re looking at something very similar to takeoff phraseology.
The Formula: WAKE TURBULENCE/ADVISORIES + WIND + CLEARED TO LAND. In some cases, the order can shift around a bit for fluidity or importance.
Continue: When, for whatever reason, you cannot clear an aircraft to land, you will ask the aircraft to continue the approach. King Air 0PT, continue or Lifeguard 2HA, continue approach or American 200, report AXMUL inbound.
Wake Turbulence: We won’t cover what wake turbulence is; that information is in the general training syllabus. We will, however, cover how to issue a wake turbulence advisory. CAUTION WAKE TURBULENCE + AIRCRAFT. United 1512, Caution wake turbulence from the heavy 767 3 mile final for the parallel or Skywest 6387, Caution wake turbulence, preceded by a heavy 747 four mile final or United 1435, caution wake turbulence from the heavy jet departing prior to your arrival.
Jet Blast: Jet blast is not the same as wake turbulence. Ask your mentor or instructor to clarify the difference. Skywest 6229, caution jet blast from the heavy jet holding between the approach ends.
Do Not Overtake: Under certain circumstances, aircraft on close parallel visual approaches have certain wake turbulence restrictions—for example, a 777 should not be allowed to pass a parallel Brasilia. Ask your mentor or instructor for details on this provision. United 830 heavy, do not overtake the Brasilia 2 mile final for the parallel.
Hurry Up: Sometimes you need an airplane to hurry up in the approach. Let’s use the overtaking example from the previous paragraph. Say you have a Brasilia for runway 28L and a 777 for 28R that cannot overtake the Brasilia. Say something like Skywest 6212, traffic a heavy 777 3 in trail for the parallel that cannot overtake you or he’ll have to go around, maintain 160 knots or greater to a 3 mile final or Skywest 6212, maintain best forward speed for heavy traffic behind. Another unrelated example:Eagle Flight 107, keep your speed up, number two is a 757 indicating 50 knots faster. You can also ask the aircraft to maintain a specific speed until a specific point in space or time, as is shown above.
Slow it Down: Maybe you want to get a departure off the 1s before this aircraft lands. American 208, slow to final approach speed or Horizon Air 2525, start slowing for a northbound departure. Again, you can assign certain speeds to certain points.
People Leaving: Sometimes you should inform an approaching aircraft of a departure that will occur prior to their arrival. Frontier 1914, traffic departing midfield prior to your arrival, a Challenger or Eagle Flight 104, traffic in position, an RJ [regional jet].
Change Runways: If you must have an aircraft change from 28L to 28R or 28R to 28L, first make sure that there is ample room for the aircraft to safely and comfortably do so (it’s prudent to ask: United 512, are you able to accept runway 28R?). The phraseology is: United 512, change to, cleared to land runway 28R or United 512, change to runway 28R, runway 28R, cleared to land. If you want the aircraft to change a specific point: United 512, over the bridge, change to, cleared to land runway 28L. NOTE: “The Bridge” always refers to the San Mateo bridge, not the Dumbarton, not the Bay, not the Golden Gate. Note that commercial aircraft will often appreciate a change to 28L because it saves taxi time by eliminating the need to cross 28L.
So a full blown landing clearance might sound something like this: United 830 heavy, San Francisco Tower, caution wake turbulence from the heavy jet three miles ahead for the parallel, wind 280 at 4, runway 28R, cleared to land, reduce to final approach speed, preceded by a King Air 3 mile final indicating 60 knots slower. That’s about as complex as it gets. However, when there aren’t conflicts and issues, it can be as simple as United 830 heavy, San Francisco Tower, runway 28R, cleared to land.
Getting off the Runway
Once the aircraft has landed, you’ll need to tell it how to clear the runway. Most traffic at SFO will exit to the left to the commercial ramps. General aviation traffic, however, should exit to the right for the Signature or GA ramp. Once the aircraft is on its landing rollout, wait until it is slow enough for the pilot to be able to handle radio communications (40-50 kts), then issue an exit instruction.
You can either (i) Use a specific taxiway: Turn left taxiway Kilo or Turn left next taxiway or Turn left at the end, or (ii) Specify a direction: Turn left when able or Turn right when able. If you’re in a hurry to get the aircraft off the runway, say Skywest 6333, exit on Kilo without delay, traffic on a one and a half mile final and fast.
If the aircraft needs to cross a runway, it’s your job to get him across. For example, a United jet landing on 28R must be issued the instruction to cross 28L. First, however, you need to be sure that no traffic is departing or landing on 28L. So you have two options: United 830 heavy, turn left taxiway Kilo, cross 28L or United 830 heavy, turn left taxiway Kilo, hold short runway 28L for landing traffic. If you want United to cross, but quickly, say United 830 heavy, turn left taxiway Kilo, cross 28L without delay, traffic inside a 2 mile final.
SFO has several “highspeed” taxiways. These are taxiways that are at narrow angles to the runways, so aircraft may turn onto them at higher speeds. For 28R, these taxiways are Tango and Quebec. For 28L, these taxiways are Juliet and Tango. United 1412, turn left the highspeed Juliet, contact ground point eight. NOTE: When the first three digits of the ground frequency are 121, you may say “ground point” and then the next number(s).
If ground control is online, tell the aircraft to contact ground. Skywest 6387, on Kilo cross runway 28L, contact ground point eight. If ground control is not online, issue the taxi instruction with the exit instruction: Skywest 6387, use Echo, cross runway 28R, taxi via Alpha to the ramp. It’s also your responsibility to make sure that 6387 and other aircraft do not conflict on the taxi route.
Radar
Below are some examples of phraseology that make use of radar identification. ZOA has developed a tower radar use SOP. For all intents and purposes, do NOT use radar at towers as a tower student until you and a mentor or instructor have discussed it, and, if necessary, you have passed the appropriate oral or written examination to use radar procedures. Approach and above-rated controllers, talk to a staff member.
Traffic Advisories
An air traffic controller’s primary responsibility is to provide separation between the aircraft in his or her airspace. Here, you will learn protocol for providing traffic advisories. NOTE: You should be familiar with radar procedures and proper IFR/VFR separation minimums (Approach syllabus).
Formula
TRAFFIC + RELATIVE POSITION + RELATIVE DISTANCE + ALTITUDE + TYPE + ACTIVITY
- Cessna 57V, departing traffic 1 moving to 12 o’clock, 3 miles, climbing through 400, a heavy 767, report it in sight. (57V has the traffic in sight). Cessna 57V, maintain visual separation, VFR at or below 1,000, caution wake turbulence.
- United 72 heavy, traffic 10 moving to 11 o’clock, 3 miles, climbing through 1,100, a VFR Cessna will be restricted below you, has you in sight.
Options
Remember that you’re a radar facility and are allowed to use radar procedures. In the aforementioned example, you could assign a heading to the Cessna and then return the Cessna to its prior course after the 767 traffic is no factor.
Read more about traffic advisories and actions in the Approach syllabus.
Transitions
On Local control, you will occasionally deal with VFR airspace transitions. Here we will discuss proper procedures. NOTE: You should be familiar with radar procedures (Approach syllabus).
Northbound Transitions
Northbound transitions are received from SQL_TWR on a discrete beacon code with instructions to maintain VFR at or above 1,200. These aircraft are told to contact you abeam the runway 12 numbers at SQL. You should radar identify and clear these aircraft into the Bravo airspace at a standard transition altitude or a special altitude depending on jet traffic. Use the following phraseology:
- Skylane 60622, ident, cleared into the Bravo airspace, maintain VFR at or below 1,500, remain south and west of Highway 101, San Francisco altimeter 30.18, radar contact 2 miles northwest San Carlos, say altitude.
You may substitute the altitude to anywhere to 2,000 feet, including giving at-or-above or solid altitude restrictions. You may say “keep highway 101 off your right side” instead of saying “south and west” if the pilot is confused. You may use “Bayshore freeway” in lieu of “Highway 101.”
If the pilot is unfamiliar with or cannot locate the freeway, assign a corresponding heading.
Once you have radar identified the aircraft, start a radar track on it. Over the course of the transition, notify the aircraft of traffic and provide other advisories as necessary. If necessary for traffic (such as the transition aircraft conflicting with the westbound departure course), issue a midfield crossing using this phraseology:
- Skylane 622, turn right, cross midfield overhead, reintercept Highway 101 north of the field.
Once the aircraft approaches the lateral limits of your airspace, perform a radar handoff, and tell the aircraft to contact the appropriate Norcal or Oakland Center sector.
Southbound/Westbound Transitions
Southbound transitions are received from STS_APP or CCR_APP radar identified, cleared into the Bravo airspace, and on a discrete beacon code with instructions to maintain VFR at or below 2,000. These aircraft are told to contact you at the north/northeast boundary of your airspace. You do not need to clear them into the Bravo airspace again, but you can if you like just to confirm, and you should notify them that the transition is approved and assign direction or altitude restrictions. Use the following phraseology:
- Skylane 60622, transition approved, maintain VFR at or below 2,000, remain south and west of Highway 101, altimeter 30.18.
You may substitute the altitude to anywhere to 2,000 feet, including giving at-or-above or solid altitude restrictions. You may say “keep highway 101 off your left side” instead of saying “south and west” if the pilot is confused. You may use “Bayshore freeway” in lieu of “Highway 101.” If the pilot is unfamiliar with or cannot locate the freeway, assign a corresponding heading.
Over the course of the transition, notify the aircraft of traffic and provide other advisories as necessary. Once the aircraft approaches the lateral limits of your airspace, drop track of the aircraft and tell it to contact SQL_TWR on its present beacon code using this phraseology:
- Skylane 622, leaving Bravo airspace in 2 miles, radar service terminated, remain on your present beacon code and contact San Carlos Tower 119.0
If the transition is westbound (such as going to HAF), do everything as written above in this section, except instead of handing the aircraft off to SQL_TWR, terminate radar services and tell the aircraft frequency change approved using this phraseology:
- Skylane 622, leaving Bravo airspace in 2 miles, radar service terminated, squawk VFR, frequency change approved.
A Note on Phraseology
The examples highlighted in this entire syllabus often represent perfect, professional, realistic phraseology. It’s not just new students, but old senior controllers who don’t often use phraseology like it is above. You don’t need to memorize how to say it like it’s presented here—you need to know what to say and when to say it. The most important thing to do is to get your message across.
And that's all folks...
Well, you’ve just read a detailed guide on how to control proficiently at SFO_TWR. We leave you asking you to keep a few things in mind:
- (i) If you want to integrate things you’ve learned or read in this guide during your controlling, don’t keep this guide as a reference, copy and paste what you want into your own reference sheet. When you want to find something quickly, browsing through this entire page isn’t the best way to do it. We’ve tried to make it easier for you by putting all phraseology examples in blue. However, you can use the TOC or the search function to narrow your search.
- (ii) This is a SFO_TWR guide, but who’s to say you can’t take the principles presented here and apply them in other positions? Don’t take anything word for word and use it at another position, though. For example, mentors don’t like to see students who say “Cleared into Class Charlie airspace.” ;-)
- (iii) This is not a substitute for reading the ZOA general syllabus and it is not a substitute for reading the SOPs. New student or senior controller, you must be familiar with both of these. Like we said at the beginning, this guide doesn’t cover what you should have read in other places.
- (iv) We provide specific examples of phraseology and specific procedures to follow. Well, air traffic control is a dynamic science, and you can’t always go by the book. Adapt to the specific conditions of the time of your controlling and use procedures that make the traffic flow best, and make it flow safely.
- (v) SFO_TWR can handle extreme amounts of traffic, so don’t expect to be able to master everything immediately! Be patient with your training, mentors, and instructors. We can all tell you from personal experience that patience is indeed a virtue.
- "The best part of air traffic control is that you can be as creative as you want. If you have problem aircraft, tell it to go out fifteen miles and fly around in circles. If you have something that won't work, get rid of it. The worst part of air traffic control is that you can never run out of options. you can't just say, 'Sorry, I don't know what to do, so just crash.' The worst part is, you can never give up."
- - Former Oakland Center Controller, then Palo Alto Tower controller.
Oakland ARTCC on VATSIM www.oakartcc.com
© 2010 Oakland ARTCC on VATSIM. The material contained herein relates in no way to real world ATC procedures and should not be used for real world purposes.